Return Policies

Luxury Series Seat Covers

We are confident you will like our Luxury Series seat covers. So confident, in fact, that we’re offering a satisfaction guaranteed return policy. If the cover doesn’t fit right or doesn’t live up to your expectations, we offer a full return and refund within 30 days of purchase. We want to make sure we’ve done our best to ensure you are happy and comfortable. Simply contact us either by phone or e-mail and we’ll do our best to make it right.

Masque offers a full return policy on all Luxury Series seat covers – satisfaction guaranteed, no questions asked, within 30 days of purchase. Return postage charges will apply and vary based on product and customer location.  Customer is responsible for adequately and safely packaging item for return – damaged items due to careless packaging and postage methods will not be accepted and or eligible for a refund.

Regular Seat Covers

We are confident our seat covers will live up to your expectations. If, for some reason, the seat cover does not fit properly, arrives defective or you simply aren’t happy with the product we offer a conditional return policy within 15 days of purchase. Simply contact us either by phone or e-mail and we’ll do our best to make it right – we assess returns and warranty claims on a case by case basis.

Dependent upon the product type and situational factors such as application type or vehicle make and model, Masque offers a full return option for unopened and unused product purchased from our website within 30 days. Product must be in original packaging and the packaging must be intact and not damaged in an unsalable way. Return postage charges will apply and vary based on product and customer location. Customer is responsible for adequately and safely packaging item for return – damaged items due to careless packaging and postage methods will not be accepted and or eligible for a refund.

Steering Wheel Covers

We are confident our steering wheel covers will live up to your expectations. If, for some reason, the steering wheel cover does not fit properly, arrives defective, or exhibits any other abnormal properties we offer a conditional return policy within 15 days of purchase. Simply contact us either by phone or e-mail and we’ll do our best to make it right – we assess returns and warranty claims on a case by case basis.

Dependent upon the product type and situational factors such as application type or vehicle make and model, Masque offers a full return option for unopened and unused product purchased from our website within 30 days. Product must be in original packaging and the packaging must be intact and not damaged in an unsalable way. Return postage charges will apply and vary based on product and customer location. Customer is responsible for adequately and safely packaging item for return – damaged items due to careless packaging and postage methods will not be accepted and or eligible for a refund.